Frequently Asked Questions

What services do you offer?

Our range of services include:

  • Web design
  • Web development
  • Search Engine Optimisation (SEO)
  • Copywriting

Not sure if your situation fits? Just reach out!

We usually work with SME businesses in Singapore looking for conversion-driven websites.

Feel free to reach out even if you don’t match this profile!

We’ve worked with various industries, from retail, event organisation, home services, etc.

No matter the industry, we begin each project with thorough research to ensure we have the necessary domain knowledge. 

Working with us is like having new team members who want the best for your business. We educate, share insights and discuss strategy. Everyone wins when we have happy clients.

Of course. While we typically work with Singapore-based companies, it’s because our team has the localised knowledge of the culture and context here in Singapore.

If you’re based outside of Singapore, don’t hesitate to reach out!

How long does it take to build a website?

Timelines vary, but most websites take 2–6 weeks, depending on complexity.

Assuming a project timeline of 4 weeks for a typical website setup project,

Week 1: Requirements Gathering
Week 2: Locking in the Design
Week 3: Building and Development
Week 4: Testing and Handover

Week 5: Enjoy your shiny new website!

Primarily WordPress, but we’re happy to tailor solutions according to our clients’ needs.
Some other platforms we’ve used include Wix and Weebly.

Absolutely! All our designs are responsive and optimised for mobile devices.

We love online shopping too.

Yes, we can build e-commerce sites with payment gateways and inventory management.

Of course! We can make edits or even do a complete revamp of your site for better performance or aesthetics.

Prices will vary according to the scope of the redesign, so simply contact us and we can see how our needs align!

Yes, we can integrate various third-party services based on your needs.

For example, we have built a custom payment gateway in the past.

We can guide you, but we would recommend getting your own hosting for full control. 

How much does a website cost?

If there aren’t any promotions running, our websites start from $3000.

However, this is also dependent on the scope of the project. Contact us for an exact quote!

Our typical payment terms are 50% upfront and 50% upon completion of work.

But we get it. Running a business is hard.
We offer flexible payment options depending on the project.

Nope, we hate those too.

We get it. Building a website is and should be an investment.

After we complete building and handing over the website,  we guarantee at least 2 conversions generated via the site within the first month. What we define as a conversion is typically a form submission.

If we fall short of this, we’ll return a whopping 50% of the project fees to you!

Do you offer SEO services?

As part of our website setup package, we will perform on-page SEO work.
This will be sufficient to ensure your website is crawled/picked up by Google’s web crawler and indexed in Google’s database.

When it comes to long-term SEO services, we focus on creating helpful, reliable, people-first content – Google’s recommended way of ranking first.
For these, simply Contact Us and we’d be happy to discuss how we can help!

Yes, we offer post-launch support where we will help perform troubleshooting of any bugs for 1 month after launch.
We also offer maintenance packages where we will perform updates, security checks, and help you make minor design or content changes as required. 

However, don’t hesitate to reach us if you have any questions, even if it’s been a while since we launched your site!

During the handover, we’ll provide you with guidance and training to empower you to make changes to your site moving forward.

Aside from this, we also offer post-launch support where we will troubleshoot and fix any bugs for 1 month after launch.
Our maintenance packages include performing updates, security checks, and making minor design or content changes as required.

Well, that’s kind of the point! Yes, we ensure you have access and provide guidance and basic training if needed.

If you’d like a more hands-free long-term solution, we can discuss about maintenance services.